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    "headline": "Bogotá digitizes Sisbén registry, retains physical offices",
    "dek": "Bogotá's Sisbén program shifts to digital processing while keeping 17 physical offices open.",
    "prose": "The Bogotá District Planning Secretariat implemented a new digital model for the Sisbén income registry effective September 1, 2026. [^1]\n\nThe Bogotá District Planning Secretariat modified the handling of Sisbén procedures starting September 1, 2026, to prioritize digital delivery of certificates and communications via email or text message. [^2]\n\nDuring the first six months of 2026, more than 76,000 new survey requests and approximately 42,000 information updates were registered in Bogotá. [^3]\n\nPhysical attention continues to be available at 17 points in Bogotá, including SuperCADE locations in Suba, Américas, Bosa, 20 de Julio, Manitas, Engativá, and CAD. [^4]\n\nThe new system prioritizes sending documentation via email and uses text messages to inform users about the status of their applications. [^5]\n\nDigitalization changes the delivery channel for documents but does not automatically modify the socio-economic classification of households. [^6]\n\nThe Secretariat will maintain in-person service options to prevent exclusion of citizens without internet connectivity or digital skills. [^7]\n\nUpdating a registration or classification does not directly result in the assignment or loss of a subsidy, as each program maintains its own income and eligibility requirements. [^8]",
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