Currently, Essalud is described as a collapsed institution suffering from patient overcrowding, a lack of hospital beds, medicine shortages, and non-functional equipment, with appointment wait times reaching three months. ^[1] Residents must often take two or three different bus routes to reach their workplaces, such as the Boulevard Solidaridad and Colosio area, because no single route provides direct access. ^[2] Residents of the Parque Central neighborhood in Hermosillo, Sonora, report waiting approximately one hour for urban buses due to the sector's remote location in the northern hills of the city. ^[3] The average daily time residents spend on transportation, including waiting and travel, can reach six hours if there are delays, or four hours if the system is efficient. ^[4] Over the last seven years, the budget increased by 45%, but operational expenses rose proportionally, with personnel costs up 41% and third-party services up 76%, while equipment spending decreased by 40%. ^[5] Residents noted that drivers frequently inform them that they have left their route due to meal times or mechanical failures in the vehicles. ^[6]