Sonos Unveils New App, AI Voice, and Hardware to Pivot to Audio OS

Sonos launches a new app with generative AI and announces the Ace Ultra, Beam Ultra, and Fabric network updates.

TruthFoundry Desk

from the fact record

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Sonos announced a brand-new app update infused with generative AI features to address previous software failures and restore user trust. ^[1] Brandon Holley, the interim hardware lead at Sonos, stated that the company is an audio operating system rather than just a speaker company. ^[2] Sonos 27voice, a generative AI integration, allows users to request music based on mood and connect to external AI services like ChatGPT via the Model Context Protocol. ^[3] Sonos representatives stated that Sonos 27 will work in the S2 app but not the S1 app, meaning owners of older hardware will not be able to access new AI features. ^[4] Sonos apologized profusely to customers after a 2024 software update broke its app, causing users to lose features like volume control and accessibility tools. ^[5]

What this stands on

Sonos announced a brand-new app update infused with generative AI features to address previous software failures and restore user trust. · WIRED

Brandon Holley, the interim hardware lead at Sonos, stated that the company is an audio operating system rather than just a speaker company. · WIRED

Sonos 27voice, a generative AI integration, allows users to request music based on mood and connect to external AI services like ChatGPT via the Model Context Protocol. · WIRED

Sonos representatives stated that Sonos 27 will work in the S2 app but not the S1 app, meaning owners of older hardware will not be able to access new AI features. · WIRED

Sonos apologized profusely to customers after a 2024 software update broke its app, causing users to lose features like volume control and accessibility tools. ·

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