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Tuesday, September 1, 2026 · UTC
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Microsoft 365 outage affects Outlook, Teams; Exchange issues investigated

Microsoft investigates Exchange Online issues causing widespread Outlook and Teams outages.

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Microsoft 365 services, including Outlook and Teams, are down for thousands of users in the United States as the company investigates problems with Exchange Online. [1] Microsoft 365 services, including Outlook, SharePoint, Copilot, Teams, Purview, Defender XDR, the Microsoft 365 Admin Center, and Universal Print, were affected by an outage starting on Sunday, September 1, 2026. [2] As of 3:15 p.m. EDT, the services continued to experience problems, with thousands of users still reporting outages across the United States. [3] Microsoft stated on X that it identified an issue with an authentication component which is contributing to the impact and is applying a remediation strategy to a portion of infrastructure to test its efficacy. [4] Reports of issues with Microsoft Outlook began coming in around 12:15 p.m. EDT on Monday, with thousands of users unable to send or receive emails or log in to Outlook. [5] Microsoft stated on September 1, 2026, that mitigation actions were continuing to progress and that indications from telemetry remained positive. [6] The outage was caused by a misconfiguration issue with a core authentication configuration used by multiple Microsoft 365 services, which prevented authentication components from deploying as expected to a portion of the infrastructure. [7] By 10 p.m. ET on Monday, September 1, 2026, Microsoft reported that mail flow was improving but search functionality remained degraded. [8]
What this stands on
  1. Microsoft 365 services, including Outlook and Teams, are down for thousands of users in the United States as the company investigates problems with Exchange Online. · Hindustan Times
  2. Microsoft 365 services, including Outlook, SharePoint, Copilot, Teams, Purview, Defender XDR, the Microsoft 365 Admin Center, and Universal Print, were affected by an outage starting on Sunday, September 1, 2026. · TechCrunch
  3. As of 3:15 p.m. EDT, the services continued to experience problems, with thousands of users still reporting outages across the United States. · Hindustan Times
  4. Microsoft stated on X that it identified an issue with an authentication component which is contributing to the impact and is applying a remediation strategy to a portion of infrastructure to test its efficacy. · Hindustan Times
  5. Reports of issues with Microsoft Outlook began coming in around 12:15 p.m. EDT on Monday, with thousands of users unable to send or receive emails or log in to Outlook. · Hindustan Times
  6. Microsoft stated on September 1, 2026, that mitigation actions were continuing to progress and that indications from telemetry remained positive. · TechCrunch
  7. The outage was caused by a misconfiguration issue with a core authentication configuration used by multiple Microsoft 365 services, which prevented authentication components from deploying as expected to a portion of the infrastructure. · TechCrunch
  8. By 10 p.m. ET on Monday, September 1, 2026, Microsoft reported that mail flow was improving but search functionality remained degraded. · TechCrunch
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